How to access the food bank

For individuals

The food bank operates a referral procedure, whereby people who want to access the food bank must be referred by a local or city-wide agency, community group or service which deems them in need.

Examples of these include:

  • Local primary and secondary schools

  • Community health visitors and nurses

  • Local churches

  • Social workers

If you are in desperate need and cannot access one of these services, please contact us by phone and we can discuss how best to help you.

The following resources may also be able of assistance:

For local council info on council tax deductions, look here.


For Referrers

If you are a Brighton and Hove agency, service, community group or organisation which would like to refer someone to the food bank, we ask that you read our pre-referral guide which you can download here. It contains useful information on how the food bank operates and what information we require from referrers. We do need to know the reasons behind someone needing to use the food bank, what support they have been able to access and to be able to get in touch with you for further information if necessary.

You can download our referral form here. Please complete this and email it from your work email address to info@hangletonfoodbank.org, including as much information you know about someone’s situation, so that we can best support them with signposting and information.

Please note that we do need a completed referral form for every referral.

If you have any questions regarding the form, please feel free to contact us.

Please note: Our co-ordinator only operates Tuesday 14:30-17:30, Wednesday 9:00-14:30 and Thursday 11:00-15:00. Please ask your client to call, text or email us on Tuesday during these times to arrange a time on Wednesday to collect in person.